7 Days to More Reviews For Your Plumbing Business

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The tricks learned in this blog post have gotten one of our clients 46 reviews from past clients and current clients in just 7 days!

Plumber checking five star online reviews on smartphone next to service van

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If you are serious about getting more online reviews for plumbing company growth, you are already ahead of most local competitors. The truth is, homeowners trust reviews almost as much as personal referrals, and your reputation on Google, Yelp, and other platforms can quietly decide whether your phone rings or stays silent. In this guide, we will walk through practical, repeatable systems to turn more happy customers into five star reviews without feeling awkward or pushy.

Want a website that makes you money? Book a strategy call with Digital Dream Homes now.

Laptop screen showing plumbing company with many five star Google reviews

Getting More Online Reviews For Plumbing Company: Why It Matters

Online reviews are not just “nice to have.” Around 98 percent of people read online reviews for local businesses, and more than 80 percent say they trust them as much as recommendations from friends or family.

For a plumbing company, that means:

  • More five star reviews equals more calls from Google Maps.

  • Strong review profiles often outrank competitors with weak or no reviews.

  • Great reviews make your quotes easier to accept because trust is already built.

Pairing these reviews with a professional, high converting site like the ones described in How To Create A Professional Website For Your Small Business lets you turn browsers into booked jobs instead of letting them leak away.

Build Review-Ready Profiles On All The Right Platforms

Before you can get more reviews, you need to make it easy for customers to leave them. For most plumbing businesses in the United States, the must have review platforms are:

  • Google Business Profile (GBP) for Google Maps and local search

  • Yelp in some markets

  • Facebook business page

  • Any local directories like Angi, HomeAdvisor, or Nextdoor if they fit your area

Make sure each profile has:

  • Correct business name, address, and phone number (NAP)

  • Clear service areas and hours

  • A short, benefit focused description

  • At least 5 to 10 high quality photos of your team, trucks, and finished work

Think of your review profiles as an extension of your site. If you already used tips from Best Plumbing Website Design Tips For More Calls, carry that same “clean, professional, easy to trust” feel into your listings.

Happy homeowner after plumbing job with floating five star review icons

Set Up A Simple System To Ask Every Happy Customer

Most plumbers do not struggle to get reviews because customers are unhappy. They struggle because they do not ask consistently.

Here is a simple, low tech review system any plumbing company can start this week:

  1. Finish the job and confirm satisfaction

    • Ask “On a scale of 1 to 10, how did we do today?”

    • If they say 9 or 10, let them know their feedback really helps your small business.

  2. Send a review link by text before you leave

    • Use your Google Business Profile short link or a tool that creates a direct review link.

    • Text something friendly like “Thanks again for having us out today. Here is the link I mentioned if you would not mind leaving a quick review.”

  3. Follow up once within 24 to 48 hours

    • A gentle reminder can double your review rate without being annoying.

Tie this review ask into your broader referral systems. When you are already using ideas from How To Get More Referrals For Small Local Business Fast, asking for a review becomes a natural part of your “we love working with great customers like you” conversation.

Use Online Directories As A Reputation And Lead Engine

Online directories are not just digital phone books. Many of them rank high in Google and can funnel calls to you if your profile stands out.

To get the most from directories:

  • Keep NAP information identical to your website and Google profile.

  • Add before and after photos of real plumbing work, not stock photos.

  • Fill out all available fields such as services, specialties, and FAQs.

  • Highlight guarantees like “same day service” or “no surprise pricing.”

When your website has a strong sales funnel behind it, directories become powerful top of funnel traffic. Visitors who find you on a directory, then click through to your site, land in a system like the one in Sales Funnel For Small Business Website That Prints Money where they can call, request an estimate, or join your email list.

Make It Ridiculously Easy To Leave A Review

Your customers are busy. If leaving a review feels even slightly complicated, they will “do it later” and forget. Make reviewing you the “path of least resistance”:

  • Create a short review card with a QR code that goes straight to your Google review page.

  • Add a “Review Us” button on your website header and contact page.

  • Include review links in job completion emails or invoices.

  • Keep a simple script handy so your techs feel confident asking.

Example phrase your tech could use:

“We grow almost entirely through word of mouth and online reviews. If you felt we did a great job today, would you mind taking 30 seconds to leave us a quick review on Google? It really helps a small local company like ours.”

When your site already uses list style content from What Is A Listicle And Why Your Website Desperately Needs One, you can even publish “Top 10 Reasons Homeowners Love Working With [Your Company]” based on your best reviews, then link back to your review profiles.

Analytics dashboard showing growing number of five star plumbing reviews

Respond To Every Review Like A Pro

Google has confirmed that responding to reviews can help with visibility and customer trust.

For positive reviews:

  • Thank them by name.

  • Mention the service if appropriate.

  • Reinforce your values.

Example:

“Thanks so much, Sarah. We are glad we could get your water heater back up and running the same day. If you ever need anything in the future, we are only a call away.”

For negative reviews:

  • Stay calm and professional.

  • Invite them to contact you directly to resolve the problem.

  • Show future readers you care about making things right.

Over time, this consistent, professional response pattern shows people that you are a real, trustworthy business, not just a logo on Google. Combine that with targeted Google Ads such as the strategies in 9 Reasons Small Business Should Hire A Google Ads Agency and you start occupying more real estate on page one.

Plug Your Review Strategy Into A High Converting Website

Online reviews are pure gold, but only if your website is ready to turn that trust into booked jobs. When someone reads your reviews then clicks to your site, they should see:

  • A clean, modern homepage highlighting real reviews and testimonials

  • Clear “Call Now” and “Request Service” buttons above the fold

  • Simple explanations of your services with pricing guidelines

  • Proof elements like badges, certifications, and guarantee icons

If your current site is outdated, confusing, or slow, you are leaving money on the table. At Digital Dream Homes we specialize in luxury plumbing websites that load fast, look incredible, and convert more visitors into phone calls. You can steal design ideas right from How To Create A Professional Website For Your Small Business and Best Plumbing Website Design Tips For More Calls to see what “conversion ready” actually looks like.

Turn Happy Customers Into A Review Machine

If you want to grow without spending a fortune on ads, building a system for getting more online reviews for plumbing company success is one of the smartest moves you can make.

Set up your profiles, make it easy to leave reviews, train your techs on a simple script, and plug everything into a website and funnel strategy like the ones inside Sales Funnel For Small Business Website That Prints Money. Then, when you are ready to go from “hoping the phone rings” to having a predictable stream of calls, it is time to get some help.

So knowing the benefits of getting reviews for your plumbing business and having your own website is one thing, but actually making the switch and reaping those rewards is another. But don’t worry, we’re here to help…

Hey, I'm Matt!

I know the struggles of trying to find the right solution and actually get clients online. You can spend months posting on social media, paying for ads that don’t convert, or relying on referrals that eventually dry up. I’ve been there with countless small business owners who just want something that works.

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Step 1: Book Your Strategy Call

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